Square Trade Research has just completed a very valuable laptop analysis.  There conclusion 1 in 3 laptops will fail over 3 years of ownership.  1 in 3 people, make sure you have good customer service because there is a 33% your going to have to use it.  Square trade analyzed rates of over 30,000 laptops by 9 of the top companies.  They compared netbook vs medium laptops vs high-end laptops.  Another interesting fact netbook are 20% more unreliable then other laptops.  Asus and Toshiba are the most reliable laptop brands.  Check it out if your getting read to purchase a new laptop or netbook.  square trade